Privacy Policy
Last updated: 17/07/2026
The Floral Potager ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect through www.thefloralpotager.co.uk, why we collect it, and how we look after it, in line with UK GDPR and the Data Protection Act 2018. If you have any questions, you can contact us at: sacha@thefloralpotager.co.uk
Who we are?
The Floral Potager is a flower farm and florist based in Somerset, specialising in wedding and event flowers, gift bouquets, funeral flowers, and wholesale supply to other florists. We are the data controller for the personal information described in this policy.
What information do we collect?
Depending on how you interact with us, we may collect:
Enquiry and booking details: name, email address, phone number, wedding/event date, venue, and details about your requirements, delivery details shared via our contact form, email, or phone.
Payment information: when you pay though our online shop, this is processed securely through Wix Payments and we do not store your full card details ourselves.
Mailing list details: if you sign up to our newsletter, we collect your name and email address, so we can send you updates, seasonal flower news, and offers.
Photographs and video: with your permission, we may take and use photos or video from your wedding or event for our portfolio, website, and social media.
Website usage data: we may use cookies or similar technologies (such as Google Analytics) to understand how visitors use our site. This may include your IP address, browser type, and pages visited. We do not knowingly collect information from anyone under 18.
How we use your information
We use your information to:
Respond to enquiries and provide quotes or proposals
Plan and deliver your wedding, event, or bouquet order
Send you updates or marketing emails, where you've opted in
Understand and improve how our website is used
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Third party links
The Floral Potager contains links to other third party websites. Once you leave our website we cannot be held responsible for your protection or the privacy of any information which you provide when visiting such sites.
Requesting your data
Under the Data Protection Act 1998 you have the right to request details of the personal information we hold about you. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sacha@thefloralpotager.co.uk